TERMS AND CONDITIONS
1. Reservation and Payment:
- Reservations are subject to availability and confirmation.
2. Check-In and Check-Out:
- Check-in time is 14:00 PM, and check-out time is 10:00 AM.
- Early check-in and late check-out may be available upon request and are subject to additional charges.
3. Resort Policies:
- All guests are required to provide valid identification upon check-in.
- Smoking is strictly prohibited in designated non-smoking areas.
- Pets are not allowed on the resort premises.
- The resort is not responsible for lost or stolen items; guests are encouraged to use in-room safes.
4. Damages and Liabilities:
- Guests are responsible for any damage caused to resort property during their stay.
- The resort is not liable for any injuries, accidents, or losses incurred during the guest's stay.
5. Guest Conduct:
- Guests are expected to conduct themselves in a respectful and considerate manner, adhering to the resort's code of conduct.
- Disruptive or inappropriate behavior may result in eviction without refund.
6. Amenities and Services:
- Availability of amenities and services (such as spa, restaurant, and recreational facilities) may vary and are subject to change without notice.
7. Force Majeure:
- The resort is not liable for any disruptions, delays, or cancellations resulting from circumstances beyond its control, including natural disasters or other unforeseen events.
8. Privacy:
- The resort respects guest privacy and handles personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for more details.
9. Governing Law:
- These terms and conditions are governed by the laws of Republic Of Rwanda.
- Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Republic of Rwanda
By making a reservation or staying at Kingfisher Resort, guests acknowledge and agree to abide by these terms and conditions.