TERMS AND CONDITIONS

1. Reservation and Payment:

  • Reservations are subject to availability and confirmation.

2. Check-In and Check-Out:

  • Check-in time is 14:00 PM, and check-out time is 10:00 AM.
  • Early check-in and late check-out may be available upon request and are subject to additional charges.

3. Resort Policies:

  • All guests are required to provide valid identification upon check-in.
  • Smoking is strictly prohibited in designated non-smoking areas.
  • Pets are not allowed on the resort premises.
  • The resort is not responsible for lost or stolen items; guests are encouraged to use in-room safes.

4. Damages and Liabilities:

  • Guests are responsible for any damage caused to resort property during their stay.
  • The resort is not liable for any injuries, accidents, or losses incurred during the guest's stay.

5. Guest Conduct:

  • Guests are expected to conduct themselves in a respectful and considerate manner, adhering to the resort's code of conduct.
  • Disruptive or inappropriate behavior may result in eviction without refund.

6. Amenities and Services:

  • Availability of amenities and services (such as spa, restaurant, and recreational facilities) may vary and are subject to change without notice.

7. Force Majeure:

  • The resort is not liable for any disruptions, delays, or cancellations resulting from circumstances beyond its control, including natural disasters or other unforeseen events.

8. Privacy:

  • The resort respects guest privacy and handles personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for more details.

9. Governing Law:

  • These terms and conditions are governed by the laws of Republic Of Rwanda.
  • Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Republic of Rwanda

By making a reservation or staying at Kingfisher Resort, guests acknowledge and agree to abide by these terms and conditions.